Privacy Policy

At GameFace, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and web platform (collectively, the "Service").

1. Information We Collect

Personal Information You Provide

When you register for and use GameFace, we may collect:

• Account Information: Name, email address, phone number, date of birth, profile picture
• Profile Data: Athletic information, position, team affiliations, coaching certifications, parent/guardian details
• Content: Videos, photos, comments, messages, and other content you upload or share
• Communication: Messages between users, support inquiries, and feedback
• Payment Information: Billing details and payment method information (processed securely through third-party providers)

Automatically Collected Information

• Usage Data: How you interact with our Service, features used, time spent
• Device Information: Device type, operating system, unique device identifiers
• Location Data: General location information (with your permission)
• Technical Data: IP address, browser type, access times, referring websites

2. How We Use Your Information

We use your information to:

• Provide and maintain our Service
• Create and manage user accounts and profiles
• Facilitate connections between coaches, athletes, and parents
• Process and deliver video content and analysis
• Send important notifications and updates
• Provide customer support and respond to inquiries
• Improve our Service and develop new features
• Ensure safety and security of our platform
• Comply with legal obligations

Content Ownership and Usage

When you upload videos, photos, or other content to GameFace, you grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute your content through our Service. While we obtain rights to use your content for platform functionality, you retain ownership of your original content.

3. Information Sharing and Disclosure

With Other Users

Based on your privacy settings and relationship connections:

• Coaches can view content from their connected athletes
• Parents can access their child's profile and activity
• Athletes can share content with designated coaches and teammates
• Users control visibility settings for their content

With Third Parties

We may share information with:

• Service Providers: Cloud storage, analytics, payment processing, customer support
• Legal Requirements: When required by law or to protect rights and safety
• Business Transfers: In connection with mergers, acquisitions, or asset sales

We do not sell your personal information to third parties for marketing purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication requirements
• Secure data centers and backup systems

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Your Privacy Controls

You have the right to:

• Access: Request copies of your personal information
• Update: Correct or update your profile information
• Delete: Request deletion of your account and associated data
• Restrict: Limit how we process your information
• Export: Receive your data in a portable format
• Control Visibility: Manage who can see your content and profile

Content Control

You can control who sees your uploaded content through our privacy settings:

• Set content visibility (public, team only, coaches only, private)
• Manage connections with coaches, teammates, and parents
• Delete or archive content at any time
• Control notifications and communications

6. Age and Parental Controls

GameFace is designed for users of all ages, including minors involved in athletic activities:

• Users under 13 require parental consent and oversight
• Parents can create and manage accounts for minor children
• Enhanced privacy protections apply to accounts of users under 18
• Parents have access to their minor child's activity and can control privacy settings
• We do not knowingly collect unnecessary personal information from children

7. Data Retention

We retain your information for as long as necessary to:

• Provide our Service to you
• Comply with legal obligations
• Resolve disputes and enforce agreements

When you delete your account, we will remove or sequester your personal information, though some information may be retained for legal or safety reasons.

8. International Users

GameFace operates globally. If you are located outside Canada, please note that your information may be transferred to and processed in Canada, where privacy laws may differ from those in your jurisdiction.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our platform
• Sending an email notification to registered users
• Providing in-app notifications of significant changes on login

Your continued use of GameFace after any changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@getgameface.com

Support: support@getgameface.com

For account-specific inquiries or to exercise your privacy rights, please log into your GameFace account and use our support center, or contact us directly using the information above.